AIQ Product Updates for July 21, 2026

New Features

Audiences Redesign

The Audiences experience has been fully redesigned with a modernized interface, a more powerful condition builder, and smarter organization tools.

Audiences List Page

• Tags replace Groups: The left-hand group sidebar has been removed. Audiences are now organized with Tags, which support search and multi-select filtering. All existing Groups have been automatically migrated to Tags

• New filter bar: Three inline filters are now available above the table: Tags, Modifiers, and Audience Size

• Configurable columns: A new column customizer lets you choose which columns appear in the Audiences table and in what order. Preferences are saved

• Consolidated action menu: A new (⋯) menu provides quick access to Download CSV, View Archived Audiences, and Bulk Update

• Simplified create flow: A single "+" button now opens the Audience Builder inline — no separate page navigation required

Audience Builder

• Audience Info: Tags can now be assigned directly within the builder. Badge selection has been updated to an image uploader with a preview thumbnail

• Per-condition AND/OR logic: Logic operators are now configured per condition, allowing complex nested logic such as (A AND B) OR (C AND D). Previously, a single global operator applied to all conditions

• Points Modifiers: Modifier settings have been surfaced as a dedicated section with four clearly labeled options: No Modifier, Multiply, Boost, and Zero Points

• Forecasted Audience Size: The live estimate now shows a percentage of total customers alongside the raw count. Random Sample and Persona Search replace the old Forecast and Spot Check buttons

• In-builder actions: A new (⋯) menu on the edit page gives quick access to Duplicate, Analyze, Archive, and export options

All existing audiences and conditions are fully preserved. Groups have been automatically migrated to Tags.

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Email Deliverability

Email Deliverability surfaces email health in one place, including your send funnel, delivery rates over time, failure reasons, spam rates, invalid contacts, and per-provider breakdowns.

• Send Funnel: Breaks down your email data from sent, delivered, opened, and clicked. Allows you to see at each step how many customers converted versus how many didn't

• Delivery Rates: Allows you to see daily delivery rate

• Failure Reasons: A breakdown of emails that were undelivered or flagged as spam

• Spam Rate: Indicates your spam rate and whether you are below or above the recommended threshold

• Per-Provider Breakdown: A breakdown of emails sent, delivery rate, open rate, bounce rate, and click rate per mailbox provider

• Invalid Contacts: Lists customers with invalid contact information and the campaign they were tied to

 Learn More

Optimizations

• [Ecom - API] Adding order types and payment types per order type to our /venues endpoint

• [Ecom - API] Adding quantityThreshold to our /products and /products/:id endpoints

• [Ecom - API] Changed default behavior when API keys are created to not attach all venues

• [Ecom - API] Adding the QR code URL to the /orders endpoint

• [Ecom] Changed Checkout button to “Prepaid Checkout” when using a Prepayment method

Integrations

• MJ Freeway: We will now sync over the medical ID number and expiration date from MJ Freeway customers and import those values into AIQ. We will also now map customer type. With this, you will be able to create audiences around expiration dates and customer types within AIQ

• Sonny's Car Wash: AIQ now supports an integration with Sonny's Car Wash. We pull customers, sales, and inventory data into the platform

Bugs

• [Ecom] Fixed an issue where some retailers were unable to view Offers

• [Ecom] Added clarification for users trying to login without an Organization assigned to them

• [Ecom] Fixed an issue where Post Purchase emails were incorrectly signed "The The" for retailers whose name begins with "The"