AIQ updates for November 5th, 2024

DATE: November 4, 2024

AUTHOR: The AIQ team

Product updates to be released November 5th, 2024.

New Features

We’ve added a setting to give stores greater control over kiosk session timing:

Kiosk Timer: Set the initial inactivity period before the timeout modal appears. This field defaults to the previous 45-second limit but can now be adjusted to your preference.
Timeout Modal: Configure how long the timeout modal remains visible before ending the customer’s session. This defaults to 15 seconds, allowing you to customize the display duration to maintain the right balance of customer experience and kiosk availability.

To access these new options, go to Store Settings > Kiosk.

We’ve updated the functionality and placement of the date picker.

Date Picker Relocation: The date picker has been moved out of the main navigation bar and now appears directly on relevant pages. This change affects:
- Order Dashboard: Quickly access and adjust dates directly within your order view.
- Day Settings: Easily set menu notes or disable ordering for specific days with more intuitive access to date controls.
- Time Slots: Select time slots with on-page date selection for a smoother scheduling experience.

[Marketing] 10DLC Brand Nicknames: 10DLC-approved accounts with multiple brands can now utilize Brand Nickname as a macro to interchange appropriate brand names within the 10DLC campaigns. For more information, see our documentation.
- Company Account Settings > Retail Stores > Create or Edit store
[Ecom] Delivery Address: We will now break down the delivery address at checkout and have added an additional field for apartment/suite numbers. This helps with customer confusion when scheduling a delivery or shipping order to an apartment building.
[Ecom] Auto Print Enhancements: For stores using CloudPRNT with AIQ Ecom, we’ve improved print readability by enabling product names over 40 characters to wrap to a new line, ensuring clear and consistent receipt presentation.

POS Totals Sync: Resolved an issue where totals were not consistently syncing from the POS system for some users when enabled.
Sale Price Display: Corrected a display bug in the Order Again and Cart Upsell sections, ensuring sale prices now reflect accurately.
Bulk Update with Filters: Fixed a problem that caused bulk updates to fail when filters were applied. Bulk updating with filters should now work seamlessly.
Delivery Fee Calculation: Addressed an issue preventing the delivery fee from surpassing the item total, allowing for accurate fee application.
Email Preview Text: Removed a confusing “AIQ” text display in the email preview, which was previously showing due to an alt name on the logo. Email previews will now appear more polished for customer clarity.