arrow-left Back to Announcements
DATE:
AUTHOR:
The AIQ team
Marketing Ecommerce Loyalty Mobile App Brands

AIQ Product Updates for October 21st, 2025

DATE:
AUTHOR: The AIQ team

New Features

Loops

Loops allows Brands to sponsor placements on retailer-owned consumer touch points and allows retailers to do the same on their owned surfaces.

This version includes placements in Text Campaigns, Email Campaigns, the AIQ-powered Mobile App and AIQ Ecommerce home and category pages.

For more info, see our Loops Blog

For how-to's see our help docs.

loops

FIFO (Early Access)

FIFO stands for First In, First Out, and it’s exactly what it sounds like: when a customer redeems points, the oldest available points are applied first. This is helps keep your program transparent, accurate, and easy to maintain. To signup for FIFO, you will need to reach out to your CSM or support to enable.

For more information, including frequently asked questions, check out our help doc!

AIQ Ecommerce: Out-of-Stock (OOS) Products

  • New setting to keep Out of Stock product pages live and on the sitemap.

    • Setting is located in Store > Products

  • OOS products show a clear “Out of Stock” tag and disabled purchase button.

  • SEO Benefit: OOS products remain discoverable by search engines via active URLs.

Optimizations

  • [Marketing] New Wallet Pass download button option added. Users will now be able to embed wallet passes download options on their website

  • [Settings] The Points Reporting page under Alerts & Reports has been updated to be more user friendly

  • [Signup Forms] Previously, the Thank You Popup would automatically hide after 5 seconds. While this remains the default, you now have two new customization options in your Thank You Popup settings!

    • Adjust the display duration: Choose exactly how long, in seconds, the popup stays visible before disappearing.

    • Keep it visible until closed: Allow the popup to remain on screen until your customer manually clicks the close button.

Bugs

  • [Customers] Fixed an issue where certain merged IDs with wallet pass installed were showing as uninstalled

  • [Campaigns] When creating a co-marketing campaign, the 'Send to Retailers' button is grayed out.

  • [Ecom] COVA customers who had both the weight and unit in the value field were seeing the unit default to grams if you had the value set as 12oz. We updated our logic to look for the unit in the value field if no unit is provided in the unit field.

  • [Ecom] Flourish customers occasionally saw a duplicate product appear in your products dashboard with the same product ID and SKU. This is now resolved.

  • [Reporting] The monthly financial reporting date was showing the date as one day before the end of the month. This was due to a timezone issue which is now resolved.

Powered by LaunchNotes