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DATE:
AUTHOR:
The AIQ team
Marketing Ecommerce Loyalty

AIQ Product Updates for March 17, 2026: Flow events + new node

DATE:
AUTHOR: The AIQ team

The following features will be available in all relevant apps Tuesday, March 17, 2026.

New Features

Jane Ecommerce Events now available in Flows

Retailers using Jane ecommerce can now power real-time automations in AIQ Flows using Jane Roots webhooks. Trigger messaging and customer journeys based on live ecommerce activity, not just completed purchases.

New Flow traits include:

  • Cart Abandoned: trigger abandoned cart recovery campaigns

  • Cart Status Updated: automate messaging based on order lifecycle stages like verification, preparing, ready for pickup, delivery started, and more.

These events enable smarter ecommerce automations like abandoned cart recovery, order status notifications, delivery updates, and winback flows when orders are cancelled.

Learn more

AIQ Ecommerce Events now available in Flows

Retailers using AIQ ecommerce can now use real-time events in Flows. Traits include:

  • AIQ Ecom order item count

  • AIQ Ecom order item total

  • AIQ Ecom order pickup type

  • AIQ Ecom order payment method

  • Started AIQ Ecom review

  • Reviewed AIQ Ecom product

  • AIQ Ecom signed up

  • Viewed AIQ Ecom item

  • Added AIQ Ecom item to cart

  • Ordered AIQ Ecom item

Learn More

Flows: Persona Update node

You can now update a contact’s profile directly within a Flow using the new Persona Update step.

What’s included:

  • Add new custom attributes

  • Set (update) existing custom attributes

  • Delete custom attributes

  • Force opt-out from specific channels (Text, Email, Voice, Push, Browser)

Use Cases

  • Automatically mark customers as VIP after reaching a spend threshold

  • Flag contacts as churn risk based on inactivity

  • Suppress SMS or other channels after non-engagement to reduce messaging costs

  • Track behavioral milestones like first purchase or reward redemption

Learn more

Optimizations

[Mobile App] Added a Points History page for customers accessible from the hamburger menu (requires latest app version).

[Personas] Updated the Date of Birth field in Create Persona to allow manual entry.

[Campaign Templates] Added a Save as Draft option when creating templates.

[Signup Forms] Waiver text now supports formatting (bold, H1, H2, etc.):

Integrations

[Flowhub] AIQ ECOM: Added a “Use Pre-Tax Price” setting to prevent double taxation when stores use Flowhub’s Out-The-Door pricing.

[Alleaves] AIQ ECOM: Added a “Remove Attributes from Product Name” setting to improve product grouping by excluding size attributes from product names.

Bugs

[Ecommerce] Fixed an issue affecting the Aeropay post-order flow.

[Ecommerce API] Fixed an issue where the public API endpoints did not return organization-level brand data after enabling stores to upload their own brands.

[Audiences] Fixed an issue with the “Total spent by brand” trait where selecting “in range” only displayed a single input field instead of the full range, preventing accurate forecasting.

[Discounts] Fixed an issue where CSV exports for redemptions were missing columns.

[Loops] Fixed an issue where the budget spend chart Y-axis label showed incorrect values.

[Analytics] Fixed an issue where some Happy Cabbage clients could not access certain tabs after upgrading.

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